Request deletion of your data

📱1. Overview

This page explains how users of Tiny Bloom (the parenting app by Tiny Bloom Ltd) can request deletion of some or all personal and family data without deleting their account.

Only parent accounts can run the full family data wipe. Member accounts can delete individual items they manage. Need help? Contact privacy@tinybloom.app.

🤖2. Delete family data in the Tiny Bloom app

To remove all family data but keep your account and subscription:

1. Open Tiny Bloom and sign in.
2. Tap Account (profile icon).
3. Tap Privacy & Security.
4. Tap Data & Privacy.
5. Tap Delete my data.
6. Verify with the email OTP sent to your registered email.
7. Type DELETE to confirm.

Your account login, email, name, and subscription remain active. You can sign in again and start fresh.

🌐3. Delete family data on the website

1. Sign in at tinybloom.ai/login.
2. Go to Family Garden → Settings → Privacy.
3. Under Delete my data, tap Delete.
4. Complete OTP verification and type DELETE to confirm.

✂️4. Delete individual items (without wiping all data)

You can also delete specific data in the app or website without using the full data wipe:

• · Child profiles — Settings → Children → delete a profile
• · Memories & photos — open a memory → delete
• · Health logs & growth records — delete entries from the Health tab
• · Milestones, tasks, routines, meal plans — delete from the relevant section in the app

✉️5. Request by email

If you cannot access the app or website, email us from the address linked to your Tiny Bloom account:

🗂️6. What is deleted

When you use Delete my data or request deletion by email, we permanently remove (or anonymise where required):

• · Child profiles and related settings
• · Memories and uploaded photos
• · Meal plans, routines, tasks, and shopping lists
• · Health logs, growth records, and care notes
• · AI chat history and session data
• · Notifications and in-app preferences
• · Family member invites linked to your account

📋7. What is kept

• · Your account — email, name, login credentials, and subscription status remain so you can continue using Tiny Bloom.
• · Financial / transaction records — kept for up to 7 years as required by Irish tax law (amounts and dates only).
• · Support emails — retained for up to 2 years if you contacted support, then deleted.
• · Anonymised analytics — aggregated, non-identifiable usage statistics where applicable.

🗓️8. Retention period

• · Deleted family data: permanently removed within 30 days of a confirmed request.
• · Backups: purged within 90 days.
• · Your account: remains active unless you separately request account deletion.

💬9. Contact